Administrative Support Specialist

Location: Philippines

Work Arrangement: Work from home / Hybird

The Role:

The Accounts Receivable Specialist will support in ensuring that the company receivables are aligned with the goals of the organization, client information is accurate and reporting of account balances are timely and true.

Essential Functions:

The essential functions include, but are not limited to the following:

  • Prepare daily reports for Accounts Receivable Manager including status of customer accounts as requested to assist with the overall awareness of delinquent accounts, large balances, and payment concerns

  • Review of customer accounts, invoices, and taxable items to ensure absolute accuracy

  • Prepare, post, verify, and record customer payments and transactions related to accounts receivable. Processing Credit Card, ACH and other electronic forms of payments

  • Verify discrepancies by and resolve clients’ billing issues

  • Maintain and update customer accounts, including name or address changes, contact information & any needed information relevant to accurate account information

  • Draft correspondence for standard past-due accounts and collections, identifies delinquent accounts by reviewing files, and contacts delinquent accountholders to request payment via email

  • Research customer discrepancies and past-due amounts with the assistance and direction of the Accounts Receivable Manager

  • Collaborate with the Accounts Receivable Manager to reconcile accounts receivable on a periodic basis

  • Assist in generating monthly billing statements and additional monthly communications with clients

  • Relay changes of information to appropriate Team members.

  • Performs other related duties as assigned

Qualifications:

  • Bachelors’ degree in Finance or Accounting, or any related field

  • High attention to details

  • Excellent grasp of all Microsoft 365 applications

  • Excellent verbal and written communication skills

  • Aptitude in data management, analytics and reporting preparation

  • Ability to function in an autonomous environment—independent worker, self-directed

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