Administrative Support Specialist

Location: Philippines

Work Arrangement: Work from home / Hybird

The Role:

We are techie geeks at heart. Some would call us very square, though with some quirks. Square and uneven. We are a small, well-managed team of Drupal and CiviCRM experts that specialize in building online presence for non-profits, membership organizations, professional associations, and educational institutions. Significant part of our service offering is initial development as well as long-term maintenance and support of client sites. Along with implementation, configuration, and customization services, we also provide hosting, maintenance, business analysis and technology architecture to the organizations we serve.

Our service offering includes developing, hosting, managing, and maintaining our clients’ web sites. We’ve become quite well-known in the community for our ability to configure, tweak, and support web server configurations that range from frequently visited sites to multi-site installations. We are respected as a leader in the industry, and we are experiencing fast paced growth.

Essential Functions:

The essential functions include, but are not limited to the following:

  • Maintaining the LEMP stack – Ubuntu LTS, nginx, MySQL, and PHP (fpm) – with various levels of caching technologies (APC, Memcache, etc).

  • Setting up, configuring, tweaking, analyzing, and optimizing web servers.

  • Optimizing and securing mail servers – Postfix, dovecot – DKIM, SPF, DMARC.

  • Automating tasks with configuration management – Ansible.

  • Setting up continuous integration and deployment for various jobs.

  • Containerizing certain workloads – Docker.

  • Securing network and firewall – iptables, fail2ban.

Qualifications:

  • Bachelor’s or Master’s degree in Computer Science or Computer/Electrical Engineering, or 4+ year relevant work experience Computer Science fundamentals in object-oriented design, data structures, algorithm design, problem solving, and complexity analysis

  • Right attitude first, skill development is always ongoing

  • Are respectful, responsive, communicative

  • Team player, in it for the long run

  • Self-motivated problem solver

  • Willing to learn, research, document, then provide and implement answers

  • Able to deliver value, identify problems and weak areas that need your help

  • Have excellent attention to detail

  • Have sense of humor

  • Have built and optimized LAMP/LEMP servers

  • Have knowledge (and/or STRONG willingness to learn) of nginx, Drupal, CiviCRM

  • Enjoy collaborating, growing, and pushing the boundaries of development; you know there is always a better way

  • Are a highly motivated self-starter, eager to adopt new technologies and apply creative thinking to technology-related challenges

  • Always well-organized team-player who thrives when juggling multiple projects and aggressive deadlines

  • Able to follow directions, but independently move forward on a project when required

  • Strong critical thinking and organizational skills

  • Excellent grasp of all Microsoft 365 applications

  • Excellent verbal and written communication skills

  • Aptitude in data management, analytics, and reporting preparation

  • Ability to function in an autonomous environment—independent worker, self-directed

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