Sales Coordinator Representative (Qualifying and Appointment Setting)

Location: Philippines

Work Arrangement: Work from home / Hybird

Work Hours: 9AM – 6PM PST, follows Philippine holidays

The Role:

The sales support representative is our first point of connection for the businesses we work with. They are a high touch role supporting the needs of businesses seeking to build a high-performing offshore team. They are responsible for activating and nurturing sales opportunities through various revenue generating activities. We generate business leads so there is no cold calling required – you’ll deal with warm prospects. The role is a great launching point for a career in sales or business development with plenty of growth, learning and mentorship opportunities.

Essential Functions:

  • Communicate our services clearly and be able to react to objections, competitive questions and other FAQs (Client Support)
  • Qualify interested businesses and connect them with one of our subject matter experts
  • Nurture long-term opportunities and relationships in our sales pipeline
  • Research speaking opportunities for the CEO on podcasts, radio and at relevant events
  • Connect only with warm leads, take inbound calls and/or email inquiries
  • Manage a high volume of outbound activity (email and phone) while paying attention to details

Qualifications:

  • Bachelor’s degree in any discipline of minimum 2 years duration or equivalent
  • 1 to 3 years of relevant experience handling inbound/outbound account
  • Open to pure Customer Service experience
  • Knowledgeable on RCA methodology, Project Management and Analytics and Reports
  • Basic knowledge in construction terms and processes is an advantage
  • Motivated to achieve with a service first mentality
  • Ability to ask great questions and listening while building rapport
  • Willingness and ability to conduct extensive outbound calls with warm leads
  • Excellent grasp of all Microsoft 365 applications
  • Excellent verbal and written communication skills
  • Aptitude in data management, analytics, and reporting preparation
  • Ability to function in an autonomous environment—independent worker, self-directed
  • Ideal CI Profiles: Persuader or Trailblazer w/ higher EU.
  • Must pass a background check
  • Pass a written test
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