User Experience (UX) Engineer

Location: Philippines

Work Arrangement: Work from home / Hybird

Work Hours: 2PM – 11PM or 8AM – 5PM PST, follows Philippine holidays

The Role:

The User Experience (UX) Engineer works with the internal stakeholders to design and optimize a range of products for internal and external clients. The role will work on the entire design process, including designing, prototyping, user testing, and developing intuitive and attractive user experiences for our custom web applications. He/she will learn what users expect from products, develop effective solutions, and find new areas for improvement within the product; will collaborate to identify design goals and requirements, including implementation, content, and branding.

Essential Functions:

  • Create the UX artifacts needed to articulate a design that aligns business goals with customer/user goals, including sketches, user flows, wireframes, high-fidelity visual design mock-ups, or interactive prototypes. Ensure the fidelity of the artifacts aligns with the development stage of the project
  • Collaborate with key stakeholders to shape, design, and build solutions for problems that create intuitive and delightful digital experiences for customers/users across mediums, including desktop, mobile, and tablet devices
  • Gather and evaluate user and business requirements in collaboration with product owners and engineers and turn them into initial sketches and wireframes
  • Create design rationale and including, but not limited to, redlines, acceptance criteria and user flows, and work with product owners to contribute to user stories
  • Understand project specifications and user psychology and use these as core pillars in product design
  • Design prototypes and assets for web application projects that clearly illustrate the functional requirements
  • Identify and troubleshoot UX problems (e.g. responsiveness, user behavior modification, etc.)
  • Build front-end web applications from prototypes/visual designs
  • Assist back-end developers to implement designs into production
  • Maintain and add to the centralized bootstrap repository of user interface (UI) assets
  • Monitor customer behavior and conduct external research, as necessary, to identify opportunities to improve the digital experience for customers
  • Stay up to date with current UX and front-end development best practices and technologies
  • Learn new and emerging skills and/or technologies as projects require
  • Recruit, coordinate, and schedule customers/users for UX research studies

Qualifications:

  • Bachelor’s Degree or equivalent experience in software design
  • 2+ years of experience as a UX Designer, UX Engineer or similar role
  • Ability to understand and apply user psychology and use UX best practices to build intuitive web applications
  • Strong attention to detail, interpersonal, communication, and time-management skills
  • Ability to work autonomously and with a team in a modified Agile/Scrum development process
  • Proficient in UI/UX wireframe/prototyping tools and converting designs to HTML/CSS/JS
  • A strong portfolio that demonstrates work across a range of clients or product types
  • Strong practical knowledge of user-centered design methodologies, usability principles, web-based information architecture, and design
  • Experience monitoring and measuring UI/UX experiences
  • Solid understanding and a drive to stay up to date on the latest design and usability trends and techniques
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