HR Operations Specialist

Location: Philippines
Work Arrangement: Work from home
Work Hours:
6 AM – 3 PM Philippine Standard Time, follows Philippine holidays

The Role:

The HR Operations Specialist will handle a variety of HR duties, including managing HR vendors, performance management, ensuring a smooth offboarding procedure, and managing the onboarding process. While upholding professional relationships, the HR Generalist will collaborate extensively with internal and external stakeholders. 

Essential Functions:

  • Keep up to date with the latest HR trends and best practices 
  • Be compliant with company policies and procedures 
  • Be well-versed in the Labor Code of the Philippines 
  • Maintain confidentiality of information at all times 
  • Support all internal and external HR-related inquiries or requests 
  • Assist in performing reference checks and issuance of pre-employment requirements 
  • Ensure completeness of pre-employment documents of new hires 
  • Assist with performance management procedures 
  • Maintain digital, electronic, and physical records of Doxa employees 
  • Participate in the bidding/procurement process if any 
  • Provide a high level of customer service to partner vendors 
  • Review vendor/supplier invoices to ensure services provided and translate accurately to service/product fees 
  • Assist in the vendor negotiation process 
  • Serve as point of contact with benefit vendors and administrators 
  • Ensure execution of Service Level Agreement (SLAs) 
  • Complete paperwork and exit interviews 
  • Ensure the timely return of company assets 


  • Bachelor’s degree in Psychology or any relevant field 
  • Proven experience as an HR Generalist 
  • Understanding of general human resources policies and procedures 
  • Good knowledge of employment/labor laws 
  • Excellent communication and people skills 
  • Experience in a multi-client environment 
  • Strong computer aptitude, which includes expertise with Microsoft 365 applications 
  • Analytical skills with particular attention to detail 
  • Aptitude in data management, analytics, reporting preparation 
  • Ability to function in an autonomous environment—independent worker, self-directed 

Apply Now!

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