Leasing Assistant

Location: Philippines
Work Arrangement: Work from home
Work Hours:
9 AM – 6 PM Pacific Standard Time Tuesday to Saturday, follows Philippine holidays

The Role:

As the first point of contact for potential residents, the Leasing Assistant shall provide high-level customer service, consistent with values for all residents and clients. Advertise available apartments online, communicate with prospective residents, schedule apartment tours, and process rental applications. 

Essential Functions:

  • Draft and post online advertisements for available apartments 
  • Communicate via phone and email with prospective residents to answer questions 
  • Schedule tours between on-site leasing agents and prospective residents 
  • Maintain records of guest activities and keep availability updated 
  • Monitor vacancy and make the necessary plans to advertise each available apartment 
  • Ensure all vacant apartments are listed for rent online and all marketing efforts are of professional quality 
  • Maintain accurate and complete resident files in accordance with company policies 
  • Provide daily or other regular activity reports to the team 
  • Assist property managers and property management team with tasks as needed 

Qualifications:

  • High School diploma required 
  • Two years of professional experience in customer service, sales, leasing, or another related field 
  • Adherence to Federal, State, and local fair housing laws and best practices 
  • Organized and able to adapt to a fast-paced job and situational changes 
  • Great time management, including prioritization and communication  
  • Capacity to remain calm in intense situations  
  • Accept constructive criticism and give appropriate feedback 
  • Experience in a multi-client environment 
  • Strong computer aptitude, which includes expertise with Microsoft 365 applications 
  • Strong organization, oral and written communication skills 
  • Analytical skills with particular attention to detail 
  • Aptitude in data management, analytics, reporting preparation 
  • Ability to function in an autonomous environment—independent worker, self-directed 

Apply Now!

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